What is fulfillment and why is it important for online stores?

What is Fulfillment? Fulfillment is the process of managing all orders in an e-commerce business, from the moment a customer places an order on the website or online platform until the product is delivered to the customer, including the return process. Simply put, it encompasses every step that occurs "back-end" of an online store, from receiving orders, picking products, packing, shipping, and tracking packages. All of this is collectively called Order Fulfillment. What are the steps in a Fulfillment system? A Fulfillment system consists of six main interconnected steps: 1. Receiving Goods: The first step is receiving goods from suppliers or factories and storing them in the warehouse. This involves counting the quantity, checking the quality, and accurately recording the information in the system. 2. Storing Goods…




